Our complete range of services allows MNIS to support you to the extent that you would like to. We offer a fully managed support service whether you opt for part or full support.
Allowing us to support all or some of your IT will allow you to concentrate on other areas of your business, with the reassurance that your IT is being supported by a team of specialists with the necessary resources to care for your systems. Other benefits include a helpdesk (with a specially developed call-logging database with full history reporting) for first-line support, on-site and remote support, backups and disaster recovery plans to minimise system downtime and ensure a swift response in emergencies.
Part Support
If you have some IT experience in-house but would like to supplement it with the backup of an established company providing complete solutions, we could support parts of your IT.
Full IT Support
If you have little or no expertise in-house, or may be looking to save costs, it may be beneficial to consider a full support contract. Basically, we will act as your IT department - we will provide helpdesk, remote and on-site support, we will look after all hardware and software installations, configurations, upgrades and changes, and we will offer consultancy, help and advice for any changes in technology which could or should affect your future plans.
In short, anything IT or communications related, we will handle it for you. We will become part of your team, acting as your IT department and building a relationship that will ensure your current and future IT requirements are covered completely.
We would be happy to discuss supporting parts of your IT in more detail.
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