Facilities Management & Outsourcing

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Facilities Management & Outsourcing

The MNI Services team can assist our clients in any, and all, of the following capacities:

  • Rather than offer one standardized support package, we work with our clients to customize a plan that fits their unique needs and budgets.
  • Whether functioning as support on overflow projects, as a complete IT department, or serving in any capacity in-between, we specialize in a transparent process that keeps our clients in the loop.
  • Direct access to our dedicated technicians, ensuring you can always get the information/expertise you need.
  • Our high client retention rate is a testament to the strength of our process. Our most valuable asset is our team - the agile, capable, and helpful people who support our clients every day.

Allowing us to support some, or all, of your IT will allow you to concentrate on other areas of your business. Benefit from the reassurance that your IT is being supported by a team of specialists with the necessary resources to care for your systems. Other benefits include helpdesk ticketing, (with full history reporting,) on-site and remote support, backup and disaster recovery plans to minimise downtime and ensure a swift response in emergencies.

Part Support

If you have an existing IT team or experience in house then we won't step on toes. Maybe you want specialisation in a specific field? Or some extra hands you can call upon when the workload requires it? We'll support exactly what you need, and leave your in-house experts to focus on their priorities.

Full IT Support

If you have little or no expertise in-house, or are looking to save costs, it may be beneficial to consider a full support contract. We can act as your IT department - we will provide helpdesk, with remote and on-site support. We will look after all hardware and software installations, configurations, upgrades and changes. We can offer consultancy, help and advice for any changes in technology which could or should affect your future plans.

In short, anything IT or communications related, we will handle it for you. We will become part of your team, acting as your IT department and building a relationship that will ensure your current and future IT requirements are completely covered.

We would be happy to discuss supporting parts of your IT in more detail.